# Rallied AI ## Docs - [.pr body](https://docs.rallied.ai/.pr-body.md) - [AGENTS](https://docs.rallied.ai/AGENTS.md) - [Execute Mode](https://docs.rallied.ai/agents/execute-mode.md): Live AI execution with policy-based approval gates. - [Identity Verification](https://docs.rallied.ai/agents/identity-verification.md): Require employees to verify their identity before sensitive actions. - [Plan Mode](https://docs.rallied.ai/agents/plan-mode.md): Observe your agent's reasoning before enabling live actions. - [Claude md](https://docs.rallied.ai/claude-md.md) - [Activity](https://docs.rallied.ai/dashboard/activity.md): Review every action your agent has taken — tool calls, sessions, and diagnostics. - [Clients](https://docs.rallied.ai/dashboard/clients.md): Managing the companies you provide IT services for. - [Integrations](https://docs.rallied.ai/dashboard/integrations.md): Connecting tools so your agent can take action. - [Policies](https://docs.rallied.ai/dashboard/policies.md): Controlling which actions your agent can take and which need approval. - [Prompts](https://docs.rallied.ai/dashboard/prompts.md): Customizing how your agent thinks and communicates. - [Voice Agent](https://docs.rallied.ai/dashboard/voice-agent.md): Give each MSP an AI phone agent that takes calls, captures intake, and creates PSA tickets. - [Workflows](https://docs.rallied.ai/dashboard/workflows.md): Tell the agent how to handle specific kinds of tickets — from a template or in your own words. - [Introduction](https://docs.rallied.ai/index.md): An AI technician that lives inside your PSA, reads incoming tickets, and resolves them across your whole stack — PSA, RMM, Microsoft 365, and your documentation. - [Autotask](https://docs.rallied.ai/integrations/autotask.md): Connect Datto/Kaseya Autotask PSA as your MSP's primary ticketing system. - [ConnectWise Manage](https://docs.rallied.ai/integrations/connectwise.md): Connect ConnectWise PSA as your MSP's primary ticketing system. - [ConnectWise Automate](https://docs.rallied.ai/integrations/connectwise-automate.md): Connect ConnectWise Automate so the agent can look up computers, run scripts, and triage alerts across managed endpoints. - [ConnectWise RMM](https://docs.rallied.ai/integrations/connectwise-rmm.md): Connect ConnectWise RMM (formerly Command/Continuum) so the agent can monitor endpoints, run automation scripts, and manage tickets. - [Datto RMM](https://docs.rallied.ai/integrations/datto-rmm.md): Connect Datto RMM so the agent can monitor devices, audit hardware and software, triage alerts, and run quick jobs. - [HaloPSA](https://docs.rallied.ai/integrations/halopsa.md): Connect HaloPSA to Rallied - [Hudu](https://docs.rallied.ai/integrations/hudu.md): Connect Hudu so the agent can read your IT documentation, asset records, knowledge base articles, processes, and passwords during ticket diagnosis. - [IT Glue](https://docs.rallied.ai/integrations/itglue.md): Connect IT Glue so the agent can read your client documentation, configurations, and passwords during diagnosis. - [Jira](https://docs.rallied.ai/integrations/jira.md): Connect Jira (Atlassian) for ticket management, agent notifications, and asset tracking. - [MCP Servers](https://docs.rallied.ai/integrations/mcp-servers.md): Connect any custom tool server to extend your agent's capabilities beyond built-in integrations. - [Microsoft 365](https://docs.rallied.ai/integrations/microsoft-365.md): Connect your MSP's Microsoft 365 environment to enable user management, password resets, group administration, and mailbox operations across all customer tenants. - [N-able N-central](https://docs.rallied.ai/integrations/n-central.md): Connect N-able N-central so the agent can monitor devices, run scheduled tasks, manage custom properties, and generate reports across your customers. - [NinjaOne](https://docs.rallied.ai/integrations/ninjaone.md): Connect NinjaOne so the agent can manage devices, run scripts, dismiss alerts, and create tickets across your organizations. - [Onetime Secret](https://docs.rallied.ai/integrations/onetime-secret.md): Connect Onetime Secret so the agent shares temporary passwords as self-destructing links instead of plain text. - [Overview](https://docs.rallied.ai/integrations/overview.md): All the tools Rallied.ai agents can connect to and act on. - [Pax8](https://docs.rallied.ai/integrations/pax8.md): Connect Pax8 so the agent can look up companies, subscriptions, products, and pricing — and (with approval) place orders or update subscription seats. - [Slack](https://docs.rallied.ai/integrations/slack.md): Connect Slack so your agent can chat with employees and notify technicians. - [SuperOps](https://docs.rallied.ai/integrations/superops.md): Have Rallied's agents triage, work, and resolve SuperOps tickets for you. - [Traceless](https://docs.rallied.ai/integrations/traceless.md): Connect Traceless to verify employee identity with MFA push before sensitive actions. - [Quick Start](https://docs.rallied.ai/quickstart.md): Connect your PSA, Microsoft 365, and docs platform, then add your first client.